Are you looking to streamline operations in your restaurant?

To ensure smooth and efficient operations, it is crucial to have integrated tech solutions in place. These solutions can help automate processes, improve communication, and provide real-time insights into your restaurant’s performance.

In this article, we will explore what integrated tech solutions are and how they, as a combination of best-in-breed technologies, can boost restaurant performance.

“We believe an ecosystem strategy with partners on each operational challenge of the restaurant is the only way to keep focus, working as a team to help restaurateurs thrive.” – Sebastian Arrese, Senior Partnerships Manager, Tenzo

What is an Integrated Tech Solution?

Integrated tech solutions are best-in-breed software solutions that ‘communicate’ with each other to allow for data to be shared between the two tools. These integrations must be built into the back-end of software by the companies to allow for the data to be integrated between them. 

The businesses behind the software work as partnerships, working together to provide specialised tools to address the complex challenges faced by restaurants. An example of this is when a restaurant’s POS (point-of-sale) system is integrated with its inventory management system. This allows the restaurant to view its sales data within its inventory management tool, and vice versa. 

Building a Tech Stack

Integrated tech solutions are combined into tech stacks of multiple best-in-breed software to streamline the operations of your restaurant. These solutions can include point-of-sale systems, inventory management software, employee scheduling tools, and more. By implementing integrated tech solutions, you can automate processes, reduce manual errors, and improve efficiency in your restaurant.

To implement integrated tech solutions in your restaurant, start by identifying the specific areas where you need improvement. Then, research and choose the best software solutions that address those needs.

Build a tech stack that integrates well with each other, ensuring seamless data flow and efficient communication between different systems. Train your staff on how to effectively use the integrated tech solutions to maximise their benefits.

Combining Best-In-Breed Software to Boost Performance

Best-in-breed software refers to using top-performing software solutions in each specific area of your restaurant’s operations. Instead of relying on a single software provider for all your needs, you can choose the best software for you in each business category and integrate it to create a customised tech stack that caters specifically to your restaurant’s unique requirements.

By using best-in-breed software, you can leverage the expertise and specialisation of different providers to solve the complex challenges faced by restaurateurs. This approach allows you to have access to the systems which work best for your restaurant instead of trying to fit a square peg in a round hole with an all-in-one system.

Why Best-In-Breed Works Best

Best-in-breed software works best for restaurants because it offers solutions that are specifically designed to address the unique problems faced by your business. Whether it’s inventory management, employee scheduling, or customer relationship management, choosing software tailored to your restaurant’s needs ensures that you have the right tools to overcome challenges and achieve your goals.

When selecting best-in-breed software, it’s important to consider how well the different solutions can integrate. Integration is key to creating a seamless workflow and avoiding data silos. By choosing software that can easily share data and communicate with each other, you can ensure that all stakeholders in your restaurant have access to the same information, leading to improved communication, collaboration, and decision-making.

Improving Operations with Integrated Tech Solutions

When it comes to running a restaurant, there are many areas where integrated tech solutions can help streamline operations. They can have a positive impact in all areas of restaurant operations, from labour to inventory management.

For example, with an integrated POS system, you’re eliminating the need for manual data entry and reducing the risk of errors whilst easily being able to track sales, manage inventory, and process orders all in one place.

By implementing these solutions, you can streamline your operations, reduce manual work, and ultimately, provide a better experience for both your staff and customers.

Real-Time Operational Insights

Real-time operational insights are crucial for the smooth functioning of your restaurant. By integrating tech solutions like Tenzo with the rest of your tech stack, you can have access to real-time data on sales, inventory, and labour. This allows you to make informed decisions and act as fast as possible to combat any issues that may arise.

With real-time insights, you can identify trends and patterns in your sales data, allowing you to make better decisions about menu planning, pricing, and promotions. By combining sales data with inventory control, you can ensure that you have the right amount of ingredients on hand, reducing waste and improving efficiency.

Combining sales data with labour control costs can help you optimise staffing levels. By understanding how sales fluctuate throughout the day, week, or month, you can schedule your staff accordingly, ensuring that you have enough employees to handle busy periods and not overspend on labour during slower times. 

One Source of Truth

Integrating tech solutions into your restaurant operations can help streamline your business by providing one source of truth for all your data. This reduces the risk of human error and ensures that everyone works from the same accurate data.

With an integrated tech stack, you can easily share data across all stakeholders, from front-of-house staff to back-of-house managers, and all the way to head office. This improves communication and allows for fast, actionable, data-led insights throughout the business.

Having one source of truth means that everyone is on the same page and can make informed decisions based on accurate and up-to-date information. This leads to more efficient operations and a smoother-running restaurant.

Increased Restaurant Performance

The increased communication and efficiency provided by integrated tech solutions can hugely improve the performance of restaurants and boost sales, through both new and returning customers. 

Improved customer loyalty generally comes from good experiences, and the integration of POS systems with CRMs, labour, and inventory tools allows restaurants to increase data collection on their customers to provide them with a better experience through personalisation. Automatically sending personalised recommendations and discounts, based on previous visits, to customers improves satisfaction and loyalty. 

POS systems can also be integrated with online delivery apps. These integrations help to improve order accuracy and speed; crucial aspects of performing well on delivery apps. With increasing competition, being able to be seen by more customers massively helps boost sales via alternate revenue centres


In conclusion, integrated tech solutions can greatly streamline the operations of your restaurant. By combining best-in-breed software to build a tailored tech stack, you can boost performance and improve efficiency.

With real-time operational insights and a single source of truth, you can make better decisions and optimise your operations. Embracing integrated tech solutions is the key to streamlining your restaurant and achieving success in a competitive industry.