Founded in 2019, Angelina brings together Japanese and Italian cuisines in perfect harmony. Opening their second location this year, Osteria Angelina brings their unique flavours to a more casual environment. Behind their culinary renown, the business walks the walk with a commitment to fostering internal talent, bringing its people-first philosophy to life. 

But behind the scenes, success requires more than passion—it needs precision. That’s where Tenzo comes in.

Building a People-First Culture

Head of Operations, Amber Rose, describes Angelina as “an inspiring place to work,” where quality and experience take centre stage. The team operates at full throttle with constant innovation while maintaining a supportive environment where staff thrive. 

Many of Angelina’s leaders began their journey as front-of-house staff and have grown into management positions, exemplifying the brand’s commitment to developing talent from within.

Tenzo as a Training and Educational Tool

For the Angelina team, Tenzo isn’t just a reporting platform—it’s a learning tool.

“Some people can look at a P&L. I’m one of them – it’s my happy place to be. I can do an Excel spreadsheet. But it’s not for everyone.”

With visual dashboards, colour-coded graphs, and bite-sized insights delivered through daily emails, Tenzo turns financial data into something approachable and actionable. Managers can focus on understanding why numbers matter, rather than wrestling with manual calculations.

This approach empowers staff to learn on the job, making Tenzo a key part of Angelina’s leadership development strategy. All team members engage with Tenzo, reviewing live data during weekly meetings, and dashboards are customised to suit individual learning styles—graphs for the visually oriented, numbers for the analytically inclined.

Streamlining Daily Operations

Efficiency matters in hospitality, and Angelina uses Tenzo to cut down on admin. Managers access a flash P&L on their phones every day, so there are no surprises at month-end. The system integrates with other platforms like SevenRooms (for guest feedback) and MarketMan (for supplier spend), giving the team a holistic view of performance.

One feature Amber particularly values is “spend per supplier per day”, which helps maintain consistency and minimise waste. “If I see meat costs skyrocketing without a sales increase, I know we risk waste,” she explains. That real-time visibility means smarter ordering and cost control.

Customisation for Clarity

Every team member sees the data differently, and Tenzo’s flexibility ensures they all understand it. Dashboards can be adjusted for simplicity or detail, making the system inclusive for all learning preferences. “It’s about making sure the information lands,” says Amber. 

The Takeaway

For Angelina, Tenzo is more than software—it’s an enabler of culture, education, and operational excellence. By simplifying complex data, integrating seamlessly with existing tools, and offering real-time visibility, Tenzo helps the team at Angelina stay focused on what matters most: exceptional experiences for guests and supporting the best team.

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