![img](https://www.gotenzo.com/wp-content/uploads/2023/03/Alerts@2x-755x539.png)
Using Tenzo’s reviews module
Tracking your hospitality business’s reviews is incredibly important and the process can only be improved thanks to Tenzo.
- Get alerted the moment a negative review comes in so you can action it in the moment.
- Keep track of all of your reviews activity in one place thanks to integrations with Facebook, Google, Tripadvisor, and Yelp.
- See which of your locations consistently get higher or lower reviews.
![img](https://www.gotenzo.com/wp-content/uploads/2023/03/Sales-by-Location-WTD-vs-LY@2x-1-755x539.png)
Action any issues in the moment
No more getting to the end of the week, logging onto your review platform only to find out that there was a repeating issue that should have been solved after the first negative review.
Managers are immediately notified when something goes wrong and can make improvements in the moment. Engagement is key.
![img](https://www.gotenzo.com/wp-content/uploads/2023/03/Sales-per-Hour-Employee@2x-755x539.png)
Incentivise the team
Run friendly competitions between locations to see who can get the most 5-star reviews in a week.
Not only does this bring the team closer together as they work toward a common goal, but also gets the business those all-important reviews.
Unlock powerful metrics
![img](https://www.gotenzo.com/wp-content/uploads/2023/10/3-Sales-Labour-by-Hour_1654-x-2052-421x300.png)
Understand trends at the click of a button
See how each of your locations is trending at the click of a button.rn
![img](https://www.gotenzo.com/wp-content/uploads/2023/03/Sales-Labour-and-COGS-LW@2x-421x300.png)
Benchmark your locations
See who is performing above and below average at any given time.
![img](https://www.gotenzo.com/wp-content/uploads/2023/03/Sales-by-Product@2x-421x300.png)
Get notified about the good and the bad
Receive automatic notifications when a negative review or positive review comes in and action straight away.
For current Tenzo customers
Receive a holistic view of your performance by incorporating customer feedback into your Tenzo toolkit. Understand how operational changes affect your customers with a closed feedback loop. If you would like to connect your reviews platforms to your Tenzo account, don’t hesitate to get in touch today.
![img](https://www.gotenzo.com/wp-content/uploads/2022/11/image-10-656x535.jpg)
Tenzo lets you connect to…
POS
- Lightspeed R Series
- Abacus
- Ancon
- Munu
- Par
- Zonal
- Comtrex
- Bleep
- Centegra
- NCR Aloha
- Adora
- Lightspeed K Series
- Oracle Micros
- Tevalis
- Polaris
- Toast
- Zettle by Paypal
- TISSL
- Transight
- Givex
- Shopwave
- SpotOn
- Revel
- HungerRush
- Bepoz
- SumUp
- Clover
- Square
- Vita Mojo
- Shopify
- Lightspeed L Series
Labour
- Selima
- S4labour
- When I Work
- HotSchedules
- Bizimply
- Tanda
- Fourth
- Homebase
- Strobbo
- 7shifts
- Deputy
- Rotaready
- Harri
- Workforce.com
- Planday
Inventory
- Procure Wizard
- Cooking The Books
- Apicbase
- Comtrex
- Centegra
- Marketman