Reviews Lite
Use Tenzo to track and improve your restaurant’s customer reviews
Track your restaurant’s external reviews with Tenzo’s reviews lite module and never miss an opportunity to improve ratings.
Using Tenzo’s Reviews Lite module
Tenzo brings integrates with your customer review platforms – alongside sales, labour, inventory, reservations and more – to give you a holistic view of your business performance. GMs are kept alerted of any bad reviews and keep track of all review activity in one simple platform thanks to integrations with Facebook, Tripadvisor, Yelp and Google.
What can you do with Tenzo’s Review Lite module?
Tenzo combines your externally facing customer reviews with your revenue data to understand how your rating may be impacting your sales.
Action any issues in the moment
No more getting to the end of the week, logging onto your review platform only to find out that there was a repeating issue that should have been solved after the first negative review.
Understand trends at the click of a button
See how each of your locations is trending at the click of a button. Figure out exactly how many 5-star reviews are needed to reach your rating goal.
Benchmark your locations
See who is performing above and below average at any given time. Run friendly competitions between locations to see who can get the most 5-star reviews in a week.
Get notified about the good and the bad
Receive automatic notifications when a negative review or positive feedback comes in and action straight away.
What data points can Tenzo pull from TripAdvisor?
Find out what data points we can pull and how often the data updates in our technical guide. Questions? Get in touch and we’ll walk you through it.
Who are Tripadvisor?
Tripadvisor is a travel and review website founded in 2000 that helps users plan trips by providing information, reviews, and ratings on hotels, restaurants, attractions, and travel services around the world. It features millions of user-generated reviews, photos, and forums that allow travelers to share experiences and get advice. Tripadvisor also offers booking tools for accommodations, tours, and flights, making it a comprehensive resource for trip planning. Known for its influence in the travel industry, the platform plays a significant role in helping people choose where to stay, what to do, and where to eat based on real traveler feedback.
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