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Using Tenzo’s reviews module

Tracking your hospitality business’s reviews is incredibly important and the process can only be improved thanks to Tenzo.

  • Get alerted the moment a negative review comes in so you can action it in the moment.
  • Keep track of all of your reviews activity in one place thanks to integrations with Facebook, Google, Tripadvisor, and Yelp.
  • See which of your locations consistently get higher or lower reviews.
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Action any issues in the moment

No more getting to the end of the week, logging onto your review platform only to find out that there was a repeating issue that should have been solved after the first negative review.

Managers are immediately notified when something goes wrong and can make improvements in the moment. Engagement is key.

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Incentivise the team

Run friendly competitions between locations to see who can get the most 5-star reviews in a week.

Not only does this bring the team closer together as they work toward a common goal, but also gets the business those all-important reviews. 

Unlock powerful metrics

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See how each of your locations is trending at the click of a button.

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Benchmark your locations

See who is performing above and below average at any given time.

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Get notified about the good and the bad

Receive automatic notifications when a negative review or positive review comes in and action straight away.

For current Tenzo customers

Receive a holistic view of your performance by incorporating customer feedback into your Tenzo toolkit. Understand how operational changes affect your customers with a closed feedback loop. If you would like to connect your reviews platforms to your Tenzo account, don’t hesitate to get in touch today. 

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Tenzo lets you connect to…

POS
  • Lightspeed R Series
  • Abacus
  • Ancon
  • Felix Informatique
  • Accounts IQ
  • Munu
  • Par
  • Zonal
  • Comtrex
  • Bleep
  • Centegra
  • NCR Aloha
  • Adora
  • Lightspeed K Series
  • Oracle Micros
  • Tevalis
  • Polaris
  • Toast
  • Zettle by Paypal
  • TISSL
  • Transight
  • Givex
  • Shopwave
  • SpotOn
  • Revel
  • HungerRush
  • Bepoz
  • SumUp
  • Clover
  • Square
  • Vita Mojo
  • Shopify
  • Lightspeed L Series
Labour
  • Selima
  • S4labour
  • When I Work
  • HotSchedules
  • Bizimply
  • Tanda
  • Fourth
  • Homebase
  • Strobbo
  • 7shifts
  • Deputy
  • Rotaready
  • Harri
  • Workforce.com
  • Planday
Inventory
  • Procure Wizard
  • Cooking The Books
  • Apicbase
  • Comtrex
  • Centegra
  • Marketman