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Using Tenzo’s Reviews Pro module

Tenzo integrates with your customer feedback platform – alongside sales, labour, inventory, reservations and customer reviews – to give you an overall view of restaurant performance. See externally facing reviews alongside internal feedback from 125 Data & Insights and your operational data sources.

Tenzo is a reporting platform focused exclusively on hospitality. We understand F&B businesses. Choose from pre-made reports or build your own to track the metrics most important to your business and send them to the right person, at the right time, on the right device.

What can you do with Tenzo x 125 Data & Insights integration?

Tenzo brings together your customer feedback alongside your revenue data to understand how performance can be improved.

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See all reviews and feedback in one place

See external reviews from Google, Facebook, Yelp and Tripadvisor alongside your 125 Data & Insight feedback and track sentiment over time.

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View subratings by category and compare across sites in one place

Dive into subcategory analysis and see which sites are ranking highest over cleanliness, friendliness, food, etc.

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Include in your end-of-day report

Have all reviews and feedback included in your end-of-day report, whether that’s individual comments or an average rating score for each site.

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Get notified about the good and the bad

Receive automatic notifications when a negative review or positive feedback comes in and action straight away.

What data points can Tenzo pull from 125 Data & Insights?

Find out what data points we can pull and how often the data updates in our technical guide. Questions? Get in touch and we’ll walk you through it. 

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Who are 125 Data & Insights?

Access granular data & insight with smart surveys, use social reviews to fuel customer engagement, analyse every piece of feedback into key topics and trends & compare your online reputation against your competitor set.

With all of this, and more, in one place, they’re reinventing how customer data can be turned into higher revenue. 

Do more with Tenzo

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Automate reporting

Get instant access to the metrics that drive performance. Tenzo sends you the reports you need when you need them.

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Optimise labour

Know how to staff most efficiently for best productivity metrics. Hourly sales forecasts make being prepared a breeze.

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Forecast demand

Always know what to expect. Tenzo’s machine learning forecasts your future demand taking factors like weather, holidays, and events into account.

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Benchmark sites

See how each of your sites is performing. Understand where your best sites are thriving and where other could improve.

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Increase sales

See where the opportunities are to add to your revenue. Never leave money on the table.

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